1. Introduction
Medify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinical trial management platform and services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of information:
- Contact information (name, email address, phone number)
- Professional information (organization, role, credentials)
- Account credentials (username, password)
- Clinical trial data as authorized by users
2.2 Health Information
When processing clinical trial data, we handle protected health information (PHI) in compliance with applicable healthcare privacy regulations including HIPAA, GDPR, and other relevant laws.
2.3 Technical Information
- Device information and IP addresses
- Browser type and operating system
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for:
- Providing and maintaining our clinical trial management services
- Processing and managing clinical trial data
- Communicating with you about our services
- Improving our platform and developing new features
- Ensuring security and preventing fraud
- Complying with legal obligations and regulatory requirements
4. Data Security
We implement industry-standard security measures to protect your information, including:
- End-to-end encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication protocols
- Regular security audits and compliance reviews
- Employee training on data protection practices
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Authorized clinical trial participants (investigators, sponsors, monitors)
- Service providers who assist in operating our platform
- Regulatory authorities when required by law
- Legal advisors in connection with legal proceedings
All third parties are bound by confidentiality agreements and data protection requirements.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing activities
- Data portability where applicable
- Withdraw consent at any time
To exercise these rights, please contact us at info@medifyclinical.com
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Clinical trial data is retained according to regulatory requirements and applicable laws.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@medifyclinical.com
Medify Clinical